With all the choices available, choosing glasses can be overwhelming without the right guidance. The optical experts at Focused Eye Care in Milford and Nashua are here to help.
At Focused Eye Care, we’re dedicated to helping you find the perfect pair of frames—and ensuring you love your experience with us every step of the way.
Frame Exchanges
Unworn frames in their original condition may be exchanged within 30 days of purchase. Exchanges must be for frames of equal or lesser value. If you select a frame at a higher price, you’ll simply pay the difference.
Lens Changes
Prescription lenses can be changed within 90 days of purchase at the same retail value. If you’d like to upgrade to a different lens design or add features, you’ll just be responsible for the price difference.
Prescription Lens Replacement
We’ll replace your prescription lenses at no cost within 90 days if the change is needed due to a prescription update, material defect, design change, measurement issue, or manufacturer-related concern.
Please Note
Eyeglasses are a custom-made medical device, created specifically to your prescription and preferences. As such, we do not offer refunds or credits for price adjustments, and a 30% restocking fee may apply in certain cases.
Need Help Outside the Standard Policy?
We understand that things don’t always go as planned. If you’re outside the warranty period or have a unique situation, please reach out. We’re here to help in any way we can.